Fawks.AI
Now live · Voice + WhatsApp + Chat agents

The AI Agent Platform to Scale Voice, WhatsApp & Chat Follow-ups

Deploy human-like AI voice, WhatsApp, and chat agents that qualify leads, answer questions, book meetings, update CRMs, and escalate to humans when needed.

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50,000+daily calls 70+languages supported <350msvoice latency 99.9%workflow adherence

Fawks AI runs production AI agents for lead qualification, customer support, collections, appointment booking, WhatsApp follow-ups, and real estate sales — in 70+ languages with sub-350ms voice latency.

How it works

Build an agent in a no-code workspace, train it on your documents and FAQs, connect your CRM, calendar and telephony, then launch voice, WhatsApp and chat agents that follow your workflow and escalate to a human with full context when needed.

Industries

Deployed across real estate, BFSI/NBFC, healthcare, EdTech, e-commerce, logistics, recruitment and customer support — with vertical-specific flows for qualification, collections, appointment booking and follow-ups.

Security & compliance

SOC 2 Type II–aligned posture with AES-256 encryption at rest, TLS 1.3 in transit, role-based access, audit logs, and on-prem / private VPC deployment for regulated industries.

Case studies

EdTech — Vidyasetu Open University: 85% of student inquiries automated

A state-recognised open university automated 85% of student inquiries and lifted enrollment conversion 4× in 18 days with a bilingual Hindi/English AI voice agent. Read the EdTech case study.

Real estate — Lumeon Properties: 72% of leads qualified in under 60 seconds

A premium MMR developer qualified 12,000+ property leads with AI voice + WhatsApp — 72% qualification rate and 3.8× site-visit conversion, live in 12 days. Read the real-estate case study.

Healthcare — MediCircle: 41% fewer patient no-shows

A 14-city clinic network automated 68% of appointment-confirmation calls in Hindi, English and Tamil and cut no-shows by 41%. Read the healthcare case study.

D2C / e-commerce — Aurelle Beauty: 23% of abandoned carts recovered

A high-AOV D2C beauty brand recovered 23% of abandoned carts and grew ROAS 5.1× using AI voice + WhatsApp for cart recovery and COD confirmation. Read the e-commerce case study.

BFSI / NBFC — Spectra Capital: 61% of collection calls resolved by AI

A top-50 NBFC automated 61% of bucket-1 collection calls and captured 2.4× more promise-to-pay commitments with a SOC 2 / PCI-DSS-aligned AI agent. Read the BFSI case study.

HR / recruitment — Spire Hiring: 6× more candidates screened per recruiter

A national hiring platform ran JD-aware multilingual screening and direct calendar booking, raising recruiter productivity 6×. Read the recruitment case study.

Logistics — Sparrow Logistics: 82% of delivery calls handled by AI

A pan-India logistics provider automated 82% of delivery confirmation and reschedule calls with WhatsApp fallback, cutting failed deliveries (RTOs) by 39%. Read the logistics case study.

Frequently asked questions

What is an AI voice agent?

An AI voice agent is an autonomous conversational system that can speak with humans over phone, web or WhatsApp. Fawks AI agents understand intent, ask clarifying questions, follow business workflows, and update systems — all without a human on the line.

Can Fawks AI make outbound calls?

Yes — we power high-volume outbound campaigns with smart dialing, retry logic, answer-machine detection, pacing controls and per-agent concurrency. You can upload leads via CSV, CRM sync or webhook.

Can it connect with WhatsApp?

Absolutely. Fawks AI sends WhatsApp follow-ups, template HSM messages and two-way chat to keep conversations alive between calls. WhatsApp Business API is natively integrated.

Can it update my CRM?

Yes — we ship native HubSpot, Zoho, Salesforce, LeadSquared, Freshdesk, Zendesk and Intercom integrations. Custom CRMs can connect via our REST API or webhooks.

Can a human take over the call?

Yes. Configure warm transfers based on intent, sentiment or explicit user request. The agent will brief your team with a transcript summary, disposition and key data points.

Which languages are supported?

70+ languages including English, Hindi, Marathi, Tamil, Telugu, Bengali, Kannada, Gujarati, German, French, Italian, Spanish, Portuguese, Japanese, Arabic, Dutch and more — with multiple voice options per language.

Is it suitable for real estate and BFSI?

Yes. We have prebuilt flows for property qualification, loan recovery, EMI reminders, KYC, credit-card upgrades, insurance follow-ups and more. Compliance posture aligns with PCI-DSS and RBI guidelines for regulated workflows.

How fast can we launch?

Most teams launch their first agent in under 5 working days. Custom integrations and on-prem deployments typically take 2–4 weeks depending on scope.

Can we use our own phone number?

Yes — bring your own DIDs and SIP trunks via Plivo, Twilio, Exotel and more. We also provision numbers in 35+ countries directly from the platform.

Is it safe for customer data?

Fawks AI is built on a SOC 2 Type II aligned posture with AES-256 encryption at rest, TLS 1.3 in transit, role-based access, audit logs, customer-managed keys and on-prem deployment options for regulated industries.

Updated June 2026